Parent Support
Help with play, sound, and the Lifetime unlock
Contact us
Email amanthapliyal14@gmail.com. Include the device model, Android version, what you tapped, and any message shown. Do not include a child’s name, drawing, photo, payment-card details, or Google password.
Restore a Lifetime purchase
- Confirm the device is signed into the Google Play account that made the purchase.
- Connect to the internet and open Magic Doodle’s grown-up area.
- Choose Restore purchases and wait for confirmation.
- If the purchase is pending, do not buy again. Google Play may still be completing family approval or payment.
Price or purchase button unavailable
Install the app from its Google Play testing or production listing, confirm Google Play services are current, and use an account eligible for the app’s country and test track. An app installed through ADB cannot prove that the Play product is available to that account.
No spoken prompts
Magic Doodle uses an installed offline Android text-to-speech voice. In Android Settings, open Text-to-speech output and install an English offline voice if one is unavailable. Music and sound can also be checked in the app’s grown-up settings.
Tracing feels difficult
Start by holding the large star, then move slowly along the dotted path. Keep one finger on the screen until the stroke completes. Rotate back to portrait if the board feels too short, and make sure touch-assistance settings are not delaying gestures.
Saved artwork
Creations are stored on the device. Clearing app data or uninstalling may remove them. Magic Doodle does not currently provide a cloud gallery or account-based recovery.
Privacy or refund questions
For privacy requests, use the contact address above and read the Privacy Policy. Google Play controls payment methods and refund eligibility; consult your Play order history and Google Play support for store-managed refunds.